EMAILPASSWORD ERROR (Password popup)
Customers who are getting a pop-up box when checking email please make sure your username has the @netlink.com.au.
EG: johnsmith needs to be johnsmith@netlink.com.au

SENDING MAIL ERROR
If you are experiencing an error sending mail you may have incorrect settings in your email software.
Check Setting - smtp.netlink.com.au
Outlook express
Click Tools>Accounts>Properties>Server tab>The OUTGOING mail field should be smtp.netlink.com.au
Do not change your INCOMING setting.
Outlook 2007
Click Tools>Account settings>Change>The OUTGOING mail field should be smtp.netlink.com.au
Do not change your INCOMING setting.
Other email programs
If you need help finding out where you outgoing mail settings are located, please call us on our freecall 1300655066 number. Additional hours of support will be provided to help with the new settings.